📂 Insurance
We have Squads which ensure Wakam's technical and regulatory soundness: pricing, underwriting, risk management, compliance and internal audit. They also keeps Wakam running day to day in terms of: claims handling, onboarding new partners, operational follow-up and business develoments.
It's the foundation that lets Wakam operate with confidence across 30+ countries.
Underwriting
The Underwriting team combines technical expertise and business understanding to design sustainable insurance products.
We develop pricing models, assess and select risks, drive reserving, and ensure Wakam’s portfolio remains profitable across 30+ countries. From motor and embedded insurance to pet cover and cyber risk, we build tailor-made products that meet our partners’ needs.
Our work is supported by AKUR8, our Centre of Excellence in Advanced Pricing Analytics, and a strong analytical framework. We also provide the Board with regular insights on pricing, reserves and reinsurance, helping Wakam make sound, data-driven decisions.
External Operations
We keep the engine running day to day.
The External Ops squad is the day-to-day operational interface with our partners and providers : new partnerships implementation, Ops quality monitoring, continuous improvement, escalation management. We're the constant link between Wakam and its network.
When a partner and/or a provider has a question, an issue or a need, we're the ones who respond. And when everything runs smoothly, that's thanks to us too.
Claims
The Claims squad handles the events that trigger Wakam's obligation to deliver on the services set out in the insurance contract. We work across contracts as varied as home, motor, NVEI and more.
Handling material, financial, bodily injury or mixed claims files, our handlers negotiate compensation directly with victims, their lawyers, opposing insurers, and sometimes in court. Legal rigour, responsiveness and humanity: that's our everyday work.
Partnership Delivery
The Partnership Delivery squad is the link between the deal and reality. We drive the operational integration of every new partner: from defining the data contract to onboarding workshops, technical setup and go-live.
Every partnership is a unique project, and it's our job to make sure it's delivered on time, meets expectations, and is ready to perform.
Revenue
Building and growing distribution partnerships
We identify and assess potential distribution partners, including insurance brokers, MGAs, insurtechs and digital platforms. We seek to understand each partner’s business model and ambitions, then explore how tailored insurance solutions can support their offering and meet their customers’ needs.
When an opportunity moves forward, we help turn it into a partnership. We initiate the onboarding process and work closely with Wakam’s Product, Pricing, Legal, Operations, Data and IT teams to shape the insurance solution and support its implementation through launch.
Once the partnership is established, we continue to support our partners as their business evolves. We maintain an ongoing dialogue, respond to their changing needs and enhance the insurance solution over time, helping them adapt and develop their offering.
Our approach combines commercial expertise, insurance knowledge and a strong commitment to co-creation, transparency and sustainable growth.
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